tabsPrivacy Policy

This page describes what we collect when you use tabs and how we keep that data protected. We at tabs take your privacy seriously and operate under clear, transparent rules about what information we gather, how we use it, and who has access to it.

Our commitment is straightforward: we collect only the data necessary to verify your identity, process your payments, and deliver our services across sportsbook markets, live-dealer tables, slot games, and esports tournaments. We do not sell your personal information to third parties, and we do not use your data for marketing purposes beyond account notifications and service updates.

Services on tabs are available only in jurisdictions where online gaming is legally permitted under applicable law. You are responsible for verifying your own compliance with local regulations in your region.

What we collect on tabs

When you open an account on tabs, we collect your full name, date of birth, email address, and phone number. We also gather your residential address and national identification number to comply with know-your-customer (KYC) requirements. This verification protects both your account and our legal obligations in supported jurisdictions.

During gameplay and transactions, we record your betting history, deposit and withdrawal records, and payment method details. If you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfers (mobile banking, local payment, online payment, e-wallet), we store encrypted references to those payment accounts—never the full card or account numbers themselves. Our payment processors handle the sensitive financial data; we retain only transaction logs and settlement confirmations.

We also collect technical data: your IP address, device type, browser version, and approximate location (country and city level only). This helps us detect fraud, prevent account takeovers, and ensure our platform runs smoothly across different networks and devices.

How we use your data

We use your personal information to verify your identity, process deposits and withdrawals, and settle your account during tournaments and live-dealer sessions. Our support team accesses your account history to resolve disputes, answer questions about Liga 1 betting, Piala AFF coverage, or live blackjack sessions, and assist with account recovery if you forget your password.

We also use your data to detect suspicious activity—unusual login patterns, rapid withdrawal requests, or betting behavior that suggests account compromise. This fraud detection protects your funds and helps us comply with anti-money-laundering regulations in supported regions.

Your data may be shared with third-party payment processors, identity verification vendors, and our hosting providers. These processors operate under strict data-protection agreements and are not permitted to use your information for their own marketing or business purposes.

Your rights and our obligations

You have the right to request a copy of all personal data we hold about you on tabs. You can also request corrections to inaccurate information or ask us to delete your account and associated records, subject to legal retention requirements (we may need to keep transaction logs for up to seven years for regulatory compliance).

If you believe we have misused your data, you can lodge a complaint with our support team during business hours. We respond to data-access requests within a standard verification window, typically 10–15 business days. Our multilingual support team can assist members in Jakarta, Surabaya, Bandung, Medan, and Semarang with privacy inquiries in English or local languages.

We do not process your data outside the European Economic Area or other restricted jurisdictions without your explicit consent. Our servers may sit outside your jurisdiction, but we maintain encryption and access controls to protect your information in transit and at rest.

Data retention

We keep account data for the duration of your membership plus seven years for regulatory compliance.

Third-party access

Payment processors and identity vendors access only the data necessary to complete their specific function.

Account deletion

You can request account closure at any time; we will delete personal data subject to legal holds.

Contact and updates

If you have questions about how we handle your data on tabs, our support team is available during business hours. You can reach us via email or through your account settings to request a data report, update your contact information, or lodge a privacy concern.

We may update this privacy policy from time to time to reflect changes in our services, legal requirements, or data-handling practices. We will notify you of material changes via email or a prominent notice on tabs. Your continued use of the platform after such updates constitutes your acceptance of the revised policy.

Our privacy commitment remains constant: we collect only what is necessary, we protect it with industry-standard encryption, and we respect your rights to access, correct, and delete your personal information on tabs.